The offer and sale of products on our website Mulligan.it are governed by the following Conditions of Sale.
You can request any information on Mulligan.it or contact us through the Contact Us area.
Our commercial policy
Mulligan.it offers products for sale and carries out its e-commerce activity towards its end users who are "consumers" or commercial activities.
In consideration of its commercial policy, Mulligan.it reserves the right not to process orders from parties other than the "consumer" or in any case to orders that do not comply with its commercial policy.
These Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on Mulligan.it.
However, the Conditions of Sale do not regulate the supply of services or the sale of products by parties other than Mulligan.it who are present on Mulligan.it via links, banners or other hyperlinks. We advise you, before placing orders and purchasing products and services from parties other than Mulligan.it, to check their conditions of sale, because Mulligan.it is not responsible for the provision of services by third parties or for the conclusion of sales operations. electronic commerce between Mulligan.it users and third parties.
How to conclude the contract with Mulligan.it
To conclude the purchase contract for one or more products on Mulligan.it, you will have to complete the order form in electronic format and send it to Mulligan.it electronically, following the relevant instructions.
The order form contains a summary of the Conditions of Sale, information on the essential characteristics of each product ordered and the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product and the methods of delivery of the purchased products, the shipping and delivery costs, the conditions for exercising your right of withdrawal and the methods and times for returning the purchased products.
The contract is concluded when Mulligan.it receives your order form electronically, after verifying the correctness of the data relating to your order.
The order form will be archived in our database for the period of time necessary to process the orders and in any case within the terms of the law.
Before proceeding with the transmission of the order form, you will also be asked to identify and correct any data entry errors.
The language available to conclude the contract with Mulligan.it is Italian.
Once the contract is concluded, Mulligan.it will take charge of your purchase order.
Mulligan.it may not process your purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by email that the contract is not concluded and that Mulligan.it has not processed your purchase order , specifying the reasons.
If the products presented on Mulligan.it are no longer available or on sale at the time of your last access to the site or when you send the order form, Mulligan.it will notify you promptly and in any case within thirty (30) days starting from the day following the day on which you have sent your order to Mulligan.it any unavailability of the products ordered.
In case of forwarding the order form and paying the price, Mulligan.it will refund the amount already paid by you.
By electronically transmitting the order form, you unconditionally accept and undertake to observe these Conditions of Sale in your dealings with Mulligan.it. If you do not agree with some of the terms reported in the Conditions of Sale, we invite you not to submit the order form for the purchase of products on Mulligan.it.
Once the contract is concluded, Mulligan.it will send you, by e-mail, a receipt of the purchase order, containing a summary of the information already contained in the order form (information relating to the essential characteristics of the product and the detailed indication of the price, means of payment and delivery costs).
Guarantees and indication of product prices
On Mulligan.it golf products from multiple brands, technical equipment and other things relating to the world of golf are offered for sale.
These products are purchased directly from Mulligan.it from carefully selected distributors, manufacturers and retailers.
Mulligan.it does not sell irregular products or products of lower quality than the corresponding standards offered on the market.
The essential characteristics of the products are presented on Mulligan.it within each product sheet through a general description. However, the images and colors of the products offered for sale on Mulligan.it may not correspond to the real ones due to the Internet browser and monitor used or errors in loading.
Product prices may be subject to updates. Check the final sales price before submitting the relevant order form.
Purchase requests from foreign countries may not be accepted by Mulligan.it.
Mulligan.it, in the event of exercising your right of withdrawal, has the right not to accept the return of products that do not have the relevant seals or that have been altered in their essential and qualitative characteristics or that have been damaged.
To pay the price of the products and the related shipping costs you can use Paypal, please access their website for their conditions of use.
In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiration date) will be forwarded, via encrypted protocol, to the PayPal online payment service, which provides the related payment services. remote electronic payment, without third parties having access to it in any way.
This information will never be forwarded to Mulligan.it, which will refer to the PayPal circuit to issue refunds in the event of any product returns, following exercise of your right of withdrawal, or if it is necessary to prevent or report to the police. police the commission of fraud on Mulligan.it.
Payment by bank transfer is possible upon request.
Shipping and delivery of products
To find out the specific shipping and delivery methods for the products, access the Shipping Costs section. Please pay attention to what is reported in this section because the information contained forms an integral and substantial part of these Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.
Order processing times
We are committed to processing every order with maximum speed and priority.
There may be cases in which, at our total discretion, partial orders are processed by eliminating unavailable items (to unblock very large orders, or for communication from the manufacturer of the impossibility of supply).
You can request any information from Mulligan.it through our assistance services: contact Customer Service
Right of withdrawal
You have the right to withdraw from the contract concluded with Mulligan.it, without any penalty and without specifying the reason, within eight (8) working days from the day of receipt of the purchased products.
In this case, you will have to return the products to Mulligan.it and Mulligan.it will have to receive them within thirty (30) working days from when you received the products.
The only costs you will have to bear are those of returning the purchased products.
The Right of Withdrawal - in addition to compliance with the terms and methods described - is considered exercised correctly if the following conditions are also fully respected:
the products must not have been used, worn or damaged;
the products must be returned in their original packaging (the packaging must be sealed as originally; if you want to return a kit, you must return the items that compose it);
the products must be accompanied by a photocopy of the invoice which is contained in the package;
returned products must be sent to Mulligan.it in a single shipment.
Mulligan.it must receive the returned products within thirty (30) working days from the date on which you received the products.
If the Right of Withdrawal is exercised following the methods and terms indicated above, Mulligan.it will reimburse any sums already collected for the purchase of the products, net of shipping costs for the delivery of the purchased products.
Mulligan.it will refund you, in addition to the sums collected for the purchase of the products, also the shipping costs for the delivery of the purchased products, only in the event that the return of the products occurs for reasons attributable to Mulligan.it as in the case in where the products do not possess the essential characteristics promised, have manufacturing defects or there have been errors in their delivery. In the latter case you can use the return form.
The sums will be refunded to you as quickly as possible and, in any case, within thirty (30) days from the date on which Mulligan.it became aware of the exercise of your right of withdrawal, we will activate the reimbursement procedures, a once the correct execution of the terms and conditions indicated above has been verified.
If the methods and terms for exercising your right of withdrawal are not respected, as specified above, you will not have the right to a refund of the sums already paid to Mulligan.it, however, you will be able to regain, at your expense, the products in their original condition. in which they were returned to Mulligan.it. Otherwise, Mulligan.it may retain the products, in addition to the sums already paid for their purchase.
Refund times and methods
After returning the products, Mulligan.it will carry out the necessary checks relating to their compliance with the conditions and terms indicated in the paragraph above. In the event that the checks are concluded positively, Mulligan.it will send you, via email, the relevant confirmation of acceptance of the returned products.
Whatever payment method you use, the refund is activated by Mulligan.it within thirty (30) days from the date on which Mulligan.it became aware of the exercise of your right of withdrawal after verifying the correct execution of your right of withdrawal and acceptance of returned products.
If there is no correspondence between the recipient of the products indicated in the order form and the person who paid the sums due for their purchase, the reimbursement of the sums, in the event of exercise of the right of withdrawal, will be carried out by Mulligan.it , in any case, towards the person who made the payment.
You will be responsible for shipping costs, including liability in the event of loss or damage to the products.
The Conditions of Sale are governed by Italian law and in particular by the legislative decree of 22 May 1999 n. 185 regarding distance contracts and by legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.
Editing and updating
The Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new Conditions of Sale will be effective from the date of publication on Mulligan.it.